ArtCAM Express customers are eligible for access to the Verified ArtCAM Express Users
area of the forum. This is a private forum for our ArtCAM Express only customers that's not accessible or viewable to non-verified forum members or the public.
If you are interested in joining:
1. Ensure you have joined the forum
(as we cannot do this on your behalf) and activated your account.
2. E-mail firstname.lastname@example.org
with Verified ArtCAM Express User Application
as the subject heading. In your email, include the following information:
- Your Registered Customer/Company Name
- Your Address
- Telephone Number
- Your Dongle Number Node ID (see below)
- Your Forum User Name
To find the Dongle Number Node ID for a licensed boxed installation, look at the side of your software-protection dongle (pictured below). Your Node ID is the top-line sequence of numbers following the word DELCAM
on the dongle. Zeros found at the beginning of this sequence are not included in the Node ID. For example, where a dongle's number sequence reads DELCAM012345
, the Node ID is 12345
To find the Virtual Dongle Number Node ID for a licensed download-only installation, start ArtCAM Express, then select the Help > About ArtCAM Express
menu option. The Virtual Dongle Number Node ID is shown in the Licensed To
area as a V followed by six digits. For example, V000000
While we endeavour to process membership requests as quickly as possible, please allow up to 24 hours for membership to be allocated during the working week. Regretfully, we cannot process membership requests received after 4pm (UK Time) on Fridays, until the following Monday at the earliest.